Welcome to Tax Help

Privacy Policy

Effective Date: __________

App Name: Tax Help

Owner: Tax Help

1. Introduction

This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application (“App”).

By using the App, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

a) Personal Information

We may collect:

• Name
• Mobile Number
• Email Address
• PAN Card Details
• Bank Account Details
• Address

b) Financial & Tax Information

• Income details
• Tax-related documents
• Investment details

c) Device Information

• Device model
• Operating system
• IP address
• App usage data

d) Login Information

• Google Sign-In data (if used)
• OTP verification details

3. How We Use Your Information

We use your data to:

• Provide tax calculation and filing services
• Offer consultation and support
• Improve app performance and user experience
• Send updates, reminders, and notifications
• Comply with legal and regulatory requirements

4. Data Sharing

We do not sell your personal data. However, we may share data with:

• Certified professionals (CA/Tax Experts) for service delivery
• Payment gateway providers
• Government portals (Income Tax Department)
• Legal authorities (if required by law)

5. Data Security

We implement appropriate security measures:

• Encryption of sensitive data
• Secure servers and firewalls
• Restricted access to authorized personnel only

However, no system is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

• We retain your data as long as required for service delivery
• Data may be retained for legal or compliance purposes
• Users can request deletion (see Section 9)

7. Permissions Used in App

The App may request the following permissions:

• Storage Access – To upload documents
• Phone – For customer support calls
• Location (Optional) – To improve services
• Camera (Optional) – To scan documents

We only use permissions necessary for app functionality.

8. Third-Party Services

We may use:

• Google Sign-In
• Payment gateways (Razorpay, etc.)
• Analytics tools (Firebase, etc.)

These third parties have their own privacy policies.

9. User Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Withdraw consent

To exercise your rights, contact us at:
📧 Email: taxhelp176@gmail.com

10. Children's Privacy

This App is not intended for users under 18 years of age.
We do not knowingly collect data from children.

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time.
Changes will be notified via the App or website.

12. Disclaimer

• This App is not an official government app
• Information provided is for guidance only
• Users should verify details independently

13. Contact Us

If you have any questions regarding this Privacy Policy:

📧 Email: taxhelp176@gmail.com
📞 Phone: 96736 72371